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Updating Pet Details

As a pet owner in New South Wales, you are responsible for ensuring that your pets details remain up to date on the NSW Pet Registry. This includes:

updating your contact details if you move house or change phone numbers (within 14 days)
transferring ownership if you sell, give away or adopt a pet (within 14 days)
reporting your pet if it goes missing (within 96 hours)
notifying Council is your pet dies (within 28 days or 24 hours for dangerous or restricted dog breeds).

Online

Step 1.Register or Log

Follow the step by step guide for more information.

NSW Pet Registry Step by Step Guide

Step 2.Update Details

Update yours your your pets details.

If you are selling or adopting a pet both the previous owner and the new owner will need to verify their details.

In Person

Step 1.Prepare Documents

Complete the Change of Owner/Details form, no later than 14 days from when your details have changed. If you do not have a printer, our Customer Service team can print a copy for you.

Change of Owner/Details form

Step 2.Visit Us

Visit our Customer Service team at 22 Alexandra Street Hunters Hill, between 8.30am and 4.30pm Monday to Friday.

Step 3.Change Details

Council will update your pets details on the NSW Pet Register and provide you with a certificate of changes if applicable.

Moving Interstate

If you are moving interstate with your pet, even if only for a temporary period, you will need to update your details on the NSW Pet Registry or complete the Change of Owner / Details form.

The NSW Pet Registry is not a national register, so you will also need to contact the Council in the area you are moving to. They will be able to provide you with information about what is required in that state.

Surrendering Your Pet

If you can longer keep your pet and cannot find someone to take them you will need to contact an animal welfare organisation such as RSPCA.

Alternatively, you can contact Blacktown Animal Rehoming Centre on 02 9839 6161 or email BARCadmin@blacktown.nsw.gov.au. Fees and charges will be applicable for surrendering an animal.

Unknown Previous Details

If you have adopted an animal and haven't been provided with microchip details or can't obtain a signature from the previous owner you can:

visit a vet to obtain a verification of existing microchip certificate
complete a statutory declaration about how you obtained the pet and why you can't contact the previous owner
complete a change of owner / details form, leaving the old owners section blank
email all documents to info@huntershill.nsw.gov.au.