News

March 18, 2020

From improving online customer service offerings to renewing footpaths and minimising waste to landfill, a Hunter’s Hill Council report shows the organisation is on track to deliver a program of reforms this year.

The Delivery Program Progress report was received at a Council meeting on March 9.

It indicates how the organisation is tracking at the halfway point in its 2019-20 program of reforms.

The program is aimed at reviewing and streamlining processes across the organisation, taking advantage of contemporary technologies, reviewing and instigating shared service arrangements, improving governance and providing a new standard of customer experience.

This work will support Council to more effectively deliver on community outcomes, as set out in its Community Strategic Plan.

The report, which canvasses the six months to December 2019, includes highlights of achievements in key areas:

Focus on the community

  • A successful events program including Young in Art, Carols by Candlelight and New Year’s Eve celebrations.
  • A new joint-use agreement with Lane Cove Council, delivering substantial savings to enable improved library services to the Hunters Hill community.

Maintain character and manage growth planning

  • New online portal for development applications to improve determination times and performance reporting.
  • Partnership with City of Ryde and the Gladesville Chamber of Commerce to create, develop and deliver a place-based campaign to encourage additional patronage of the Gladesville village precinct.

Make getting around easier

  • Footpath renewal in sections of: The Point Road; Werambie Street; Prince Edward Parade; Tiree Avenue; Serpentine Road; Vernon Street; and Jeanneret Avenue.

Manage and preserve our environment

  • Reducing the amount of waste sent to landfill.
  • Bushfire risk management planning with Ryde, Lane Cove and Parramatta councils.

Leadership and governance

  • Upgrades to public areas of Hunters Hill Town Hall to make the building more accessible.
  • Work on online systems to improve customer service offerings.

While work has commenced, the impact of the program of reforms is expected to be realised over the next 12 to 18 months

Related news

Boost for Gladesville town centre renewal

Boost for Gladesville town centre renewal

Public feedback will be invited on concept plans for the renewal of the Gladesville town centre, following a resolution of Council. Read about this and other highlights from the 19 July meeting.

Education to follow inspection blitz

Education to follow inspection blitz

Results from the Get the Site Right inspection blitz show that more work is needed across Sydney and the Hunter Coast to educate builders and renovators on the importance of essential erosion and sediment controls to prevent runoff from their building sites entering our waterways.

You Built Your Block!

You Built Your Block!

We received some amazing entries to our Build Your Block competition. View the picture gallery of the winning and finalist entries.

Join Our Team: PA to the General Manager and Mayor

Join Our Team: PA to the General Manager and Mayor

We are currently looking for an energetic and suitably qualified Personal Assistant to the General Manager and Mayor. Watch the video for more details.

Back to the top

Hunter’s Hill Council

22 Alexandra Street, Hunters Hill NSW 2110
PO Box 21, Hunters Hill NSW 2110
Tel: (02) 9879 9400

+ +