22 Alexandra Street, Hunters Hill NSW 2110

Reporting issues to Hunter’s Hill Council

The following requests can be submitted  opens in a new windowhere

    • General Council Event Enquiry
    • Report an Issue
    • Abandoned Vehicles
    • Unsafe or poor condition footpath
    • Dead animal on a public road
    • Graffiti or vandalism of public property
    • Illegal dumping of rubbish
    • Maintenance required on or inside a Council building
    • Excessive noise
    • Overgrown land on Council or public property
    • Request pruning or removal of living trees on council or public property
    • Request removal of dead trees or fallen branches

opens in a new windowREPORT AN ISSUE

When you should not use the online request service

The online service requests are not suitable for detailed or customer specific requirements. Unsuitable requests include services such as the lodgement of applications, objections to development proposals, requests for residents parking permits

You can call Council on weekdays from 8.30am to 5.00pm on 9879 9400

Issues about a specific service, property or policy need to be made in writing. Complaints or problems that you personally require a response to must be made in writing. A valid written report can include those delivered by the postal service or by opens in a new windowe-mail to Council. You should include a detailed description of the problem.

Types of problems that can be reported in writing include:

  • Complaints about vermin/pest infestations on neighbouring properties
  • Change of mailing address for your rate notice
  • Objections or support for proposed development

 

Issues that are not managed by Council

The supermarket companies offer online reporting tools.

opens in a new windowColes

opens in a new windowTrolley Tracker – includes Big W, Dan Murphy’s, IGA and Woolworths

To report traffic lights not working, or any other roadside damage, including damaged traffic signs or potholes, call the Transport Management Centre on 13 17 00. They also have an online tool available at  opens in a new windowwww.rms.nsw.gov.au

 

Water is a precious resource and we all need to save it whenever possible.

If you’ve seen water leaking in a public place, such as on a road or footpath, please contact Sydney Water so they can investigate the problem. If the problem is urgent, or you’re reporting between 11 pm and 6 am, please call Sydney Water on 13 20 90.

You can report a leak online at opens in a new windowsydneywater.com.au/SW/water-the-environment/what-you-can-do/report-a-leak/

If a boating accident occurs in any port or navigable water in NSW, the master of the vessel must report the incident. Full details on reporting is available on the opens in a new windowRoads and Maritime Services website.

Vessel Incident Report FormsVessel Incident Report Forms are available opens in a new windowon this page, or can be obtained at any Roads and Maritime operations centre or NSW Police.

You can help keep our community  safe by reporting problems with power poles and wires.

In an event of an electrical emergency call Ausgrid on 13 13 88 

You can report any issues to Ausgrid via their website – opens in a new windowausgrid.com.au/In-your-community/Report-a-problem

Fallen powerlines and poles are dangerous: treat all powerlines as live and stay well clear.

 

 

You can make a complaint about aircraft noise through the opens in a new windowAir Services Australia website.

Hunter’s Hill Council

22 Alexandra Street, Hunters Hill NSW 2110
PO Box 21, Hunters Hill NSW 2110
Tel: (02) 9879 9400