Hunters Hill Council prides itself on delivering excellent service to residents and customers. We welcome all feedback from the community, whether it be positive or negative. If something has exceeded or not met your expectations, Council would like to know about it.
These are service requests that fall under the normal scope of Council services. These can be reported to Council via the online forms, or via email to firstname.lastname@example.org or by phone 9879 9400.
A complaint is when a service or request is not actioned in a satisfactory way, which infers that a request has already been lodged with Council for the particular issue. It can be any expression of dissatisfaction with Council:
When you have had a positive experience with Council staff or services Council would encourage your feedback to ensure that relevant staff are commended for providing quality services to the residents of Hunters Hill.
A customer normally needs to provide:
It is important to keep in mind that Council has a wide scope of operations (and particularly for certain areas and requests the time-frames for managing various issues vary), so being informed about how the services work, or should work, is an important step in the process. Council’s website is an excellent resource, and is always being updated with improved content in this regard.
Post: PO Box 21 Hunters Hill NSW 2110
Phone: 9879 9400
22 Alexandra Street, Hunters Hill NSW 2110
PO Box 21, Hunters Hill NSW 2110
Tel: (02) 9879 9400
8:30am – 4.30pm
Customer Service phone lines open 8.00am – 5.00pm
(02) 9879 9400
1300 136 460
We acknowledge that The Wallumedegal people of the Eora Nation are the Traditional Custodians of this land.